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Poised for Success: Consulting

As we celebrate 25 Years of Blue Ocean and look back, it’s no surprise we are a leading training and certification organisation, globally.

The timing can’t be any better for us to use our deep knowledge and experience across diverse domains such as Accounting and Finance, Human Resources, Logistics and Supply Chain, Office Administration, Operational Excellence, Procurement and Purchasing, Program and Project Management and Sales & Marketing to provide greater value to our clients.

We have a resplendent record of empowering our clients with knowledge, thus enabling them to perform better at their current jobs, or transition to more challenging roles. But often we get asked to support them with doing what needs to be done rather than just imparting the theoretical knowledge.

This is the demand the consulting vertical of Blue Ocean looks to address.

They say, a good management consultant always leaves behind something of lasting value. This means not only enhancing clients’ ability to deal with their immediate issues but also helping them learn methods needed to cope with future challenges. And this already is the core of our business, thus making it our competitive advantage. On the other hand, what do we need to do to position ourselves as a consulting firm capable of solving our clients’ thorniest problems?

Present ourselves as experts

For us to bring value to our consultancy practice, we must focus on our asset, our collective knowledge and experience in diverse range of industries, functions, and domains. Specifically, we have deep rooted ability in the logistics and supply chain domain, and we have an extensive network of satisfied customers. To get a foot in the door in the consulting space it only makes sense to focus on
helping our clients transform their supply chain.

Does that mean that we will limit ourselves to supply chain consulting?

Not at all. While consulting per se is a very broad domain, we have strong industry agnostic ability in transforming business operations. The typical problem statements that we can tackle are high operating costs, processing delays, high processing times, high error rates, high rework, low productivity, and customer dissatisfaction.

Transform our mindset

Rather than a product sales mindset, we should have a solution sales mindset. As each client’s line of business, industry, scale, geographic spread, level of technology adoption, products and services are unique, so are their challenges. While we might use standard frameworks and methodologies to diagnose their problems, the solutions would need to be bespoke.

Be patient and yet persistent

Given that consulting engagements are characterised by solving a strategic or tactical problem, they need higher time and resource commitment, from both Blue Ocean and its clients. It could take months of discussions before a consulting assignment gets scoped.
Often, the proposal is co-created in collaboration with the client and could go through iterations before finalisation and award of the contract. However, given our past track record, the above are hardly challenges for Blue Ocean. To move on, in the recent years, there has been speculation about the future of management consulting, with some suggesting that the industry is on the decline. As businesses grapple with complex challenges, the ability, insights, and guidance provided by management consultants are invaluable assets. As industries continue to evolve, embracing digital transformation, management consulting firms are poised to thrive in the dynamic business landscape of the future.

So, the timing could not be more right for Blue Ocean to focus on and grow its consulting division. As would any other great organisation in
any other industry, Blue Ocean is adapting to the changing times and filling a huge void. What can be more rewarding than being a catalyst in shaping the success of organisations worldwide.

Blue Ocean Consulting

Innovative Insights Transformative Solutions

The world is buzzing with change, and organisations in the private and public sectors are struggling with the most pressing and thorniest challenges. Be it foraying into a new market, increasing market share, improving operational efficiency, improving product and service quality or reducing processing times, businesses need to constantly reinvent their ways of working. In these unprecedented times, business leaders are battling issues unimagined by even the most far-sighted and cautious minds. Now more than ever, business leaders have a lot on their plate, especially in small and mid-sized businesses where leaders wear many hats. Hence, companies look for professionals externally who can help them maintain their edge over their competitors in these challenging times. Organisations that assist other companies solve their business problems, improve their performance or achieve their objectives are known as Management Consulting Firms or simply, Consulting Firms. Providing objective external advice and specialised expertise on issues companies are unable to solve
themselves is called Consulting.

Consulting is more than giving advice.

Consulting includes a broad range of activities, from providing information to clients, to providing solutions to their problems, to assisting them with the implementation of the solutions, to taking accountability for the results. Firms have their unique way of defining their consulting practices. Some categorise their services by functional area such as Sales & Marketing, Human Resources, Operations, Finance & Accounting or Information Technology. Others may categorise them based on their expertise such as competitive analysis, corporate strategy, mergers and acquisition, business transformation, or risk management. Consulting firms are also organised based on the industries they service such as

  • Aviation
  • Defence
  • Automotive
  • Industrial
  • Financial Services
  • Consumer Products
  • Healthcare
  • Hospitality.

But in practice, it is a combination of these categories.

With 100s of consulting firms in business, you might wonder why is Blue Ocean entering this space. Is there opportunity in this already crowded market? How can we differentiate ourselves and offer value to our clients? Blue Ocean is a leading supply chain education
and certification academy and a distinguished partner of The Association for Supply Chain Management (ASCM), a global leader in supply chain organisational transformation, innovation and leadership. With this unique strength and leveraging ASCM’s best-in-class standards and tools (such as SCOR Digital Standard, Digital Capabilities Model, Enterprise Standards for Sustainability, SCORMark Benchmarking,
Global Health Maturity Model, Resilient Supply Chain Benchmark Etc.), we can initiate our clients on a journey towards supply chain excellence by transforming all aspects of their operations.

As you might have already guessed, Supply Chain Transformation is our primary focus.

Now, there are non-supply chain companies that are struggling with very similar operational issues. While the Supply Chain specific standards and tools may not be appropriate in this context, we have solid expertise in other well-known business excellence models, namely Malcolm Baldrige National Quality Award (MBNQA), Australian Business Excellence Framework (ABEF) and the EFQM Model and performance improvement techniques such as Lean, Six Sigma and Business Process Automation (Robotic Process Automation, AI, Chatbots, IoT Etc.). This we call Business Transformation, also a focus area for our consulting practice.
As we embark on this exciting journey, I leave you with this quote by Jay Abraham.

The key to all of life is understanding how to add value to others.

Vipin Vaidyanathan
Senior Director and Head of Consulting
Blue Ocean Corporation

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