Effective Leadership Skills Training

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You have the power to turn on or turn off the productivity of the people who report to you. You are the crucial interface between the employee on the shop floor or the service desk and the managers of the organization.

This course is designed to help you create and accomplish your personal best, and to help you lead others to get extraordinary things done.

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What Will Students Learn?

Define your role as a manager and identify how that role differs from other roles you have had.
Understand the management challenge and the new functions of management.
Discover how you can prepare for and embrace the forces of change.
Identify ways to get you and your workspace organized and get a jump on the next crisis.
Identify your leadership profile and explore ways to use this knowledge to improve your success as a manager.
Enhance your ability to communicate with others in meetings and through presentations.
Create an action plan for managing your career success.

What Topics are Covered?

Achieving personal mastery
Analyzing our mental models
Achieving a shared vision
Team learning
Systems thinking
Understanding leadership
Five Practices
Building trust
Managing change
The four room apartment
Time management tips and tricks
Managers vs. Leaders
Learning and thinking styles
Influence strategies
Managing relationships
A simple problem-solving process
Strategic Planning
Doing delegation right
Criteria for useful feedback
Feedback techniques
Mastering your body language
Meeting management
Pumping up a presentation
Personal development