Sales Coordinator (Arabic)

Key Responsibilities:

• Provide administrative and operational support to the sales team, ensuring seamless coordination between clients, trainers, and internal teams.
• Maintain and update trainer profiles in internal databases and CRM systems, ensuring accurate and up-to-date information regarding their skills, certifications, and availability.
• Assist in processing sales orders related to training sessions, ensuring proper documentation, follow-up, and timely execution.
• Prepare training schedules, contracts, proposals, and reports using MS Office (Excel, Word, PowerPoint, Outlook).
• Generate reports on trainer performance, client satisfaction, and sales activities, using data to support decision-making and strategic planning.
• Ensure timely follow-up on client requests, quotations, and feedback, ensuring a high level of customer satisfaction.
• Organize and maintain all relevant sales and trainer-related documentation, ensuring it is easily accessible for future reference.
• CRM Management: Ensure all trainer and client interactions, schedules, and feedback are accurately recorded in the CRM system to streamline operations.

Qualifications and Requirements:

• • Bachelor’s degree in Business Administration, Marketing, or a related field is preferred.
  • Bilingual proficiency in Arabic and English (both written and verbal) is required.
  • Proficiency in MS Office Suite (Excel, Word, PowerPoint, Outlook) is essential.
  • Experience with CRM software (e.g., Salesforce, Zoho) is a plus.
  • 2-3 years of experience in sales coordination, client management, or administrative roles, with a specific focus on trainer profiles or similar.
  • Strong organizational and multitasking abilities with great attention to detail.
  • Excellent communication and interpersonal skills for handling clients and trainers.
  • Ability to manage time effectively and handle competing priorities.