Sales & Marketing · Professional · MBE™

B2BSE

Mastering B2B Sales Excellence

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Sales & MarketingProfessional level
30 Hours16 Modules
Self-pacedLearn at your own pace
CertificationEarn an MBE™ Credential

About the B2BSE Certification

Deals in the B2B market are decided by committees, and a seller who only knows one contact and one product sheet is at a disadvantage from the first meeting. Commercial leaders feel this as long cycles, discounting at the end and proposals that read like brochures.

The remedy is a consultative capability across the team: discovery that uncovers business priorities, stakeholder maps that show who decides, solutions expressed as outcomes and KPIs, a credible business case, and the presence to put all of it in front of an executive.

What You Will Learn

  • Explain what sets B2B buying apart and how buying committees reach decisions
  • Lead a discovery conversation that maps client objectives to business priorities
  • Apply layered questioning, summarizing and silence to draw out stakeholder interests
  • Map stakeholders by type and influence across a complex decision-making unit
  • Translate product features into business outcomes linked to the client's KPIs
  • Build an ROI and total cost of ownership model and tell its story persuasively
  • Present with executive presence using structured thinking, data and narrative
  • Plan key accounts, run a stage-gated pipeline and negotiate on interests with a clear BATNA

What you take away

Skills You’ll Build

Mastering B2B Sales Excellence skills
Consultative discovery
Stakeholder mapping
Layered questioning
Solution framing

Core Topics

  • B2B Sales Strategy
  • Solution Consulting
  • Customer Relationship Management
  • Executive Communication
  • Strategic Account Growth
  • Value-Based Selling
  • Negotiation & Closing
  • Business Development
  • Stakeholder Engagement
  • Executive Presence

Who Is This Course For?

Organizations selling considered, multi-stakeholder solutions will see the clearest gain in capability. Enroll B2B sales professionals who carry complex opportunities, account managers responsible for growing named accounts, and business development executives opening new segments. Sales leaders benefit from the pipeline, forecasting and deal inspection content, which gives them a shared language for reviews.

Consultants and channel or partner managers who guide clients or partners through a buying decision apply the same discovery and value quantification methods. Running a whole account team together, sellers alongside their manager and a pre-sales colleague, pays off because stakeholder maps and value narratives are built jointly in practice.

  • B2B sales professionals
  • Account managers
  • Business development executives
  • Sales leaders
  • Consultants
  • Channel and partner managers

What’s Included?

  • Self-paced modules you can revisit anytime
  • Digital study resources and templates
  • Knowledge checks and practice assessments
  • A digital, verifiable MBE credential on completion

Course Outline

16 Modules30 hoursSelf-paced

Across sixteen modules the program moves from market context to a personal execution plan. Modules one and two cover the B2B landscape and the strategic selling mindset. Modules three and four build the conversational core: discovery, listening and stakeholder mapping. Modules five and six turn to the offer, solution selling and then value quantification with an ROI narrative.

Module seven develops executive presence, eight covers account planning, nine the stage-gated pipeline, and ten and eleven handle proposals, closing and advanced negotiation with a BATNA mindset. Modules twelve to fifteen add case studies, the sales technology stack, digital and social selling with AI, and performance standards, before the capstone playbook.

1. The B2B Sales Landscape: Markets, Buyers, and the Modern Revenue Function
  • What Makes B2B Selling Distinct
  • The Modern B2B Buying Journey and the Rise of the Buying Committee
  • Anatomy of a Revenue Organisation: SDRs, AEs, and Customer Success
  • The Economic Impact of Sales Excellence
2. Adopting the B2B Sales Mindset & Navigating Market Dynamics
  • The Evolution of B2B Sales: From Transactional to Strategic
  • Characteristics of Transactional, Consultative, and Strategic Selling
  • Understanding Complex Buying Processes and Decision-Making Units
  • B2C vs B2B Sales: Key Differences
3. Mastering Consultative Selling & Discovery Conversations
  • What Is Consultative Selling?
  • Steps in the Consultative Selling Framework
  • The Discovery Conversation and High-Impact Questions
  • Mapping Business Priorities to Client Objectives
4. Advanced Listening Skills & Stakeholder Understanding
  • Types of Listening in B2B Sales
  • Question Layering for Deeper Insight
  • Stakeholder Mapping and Stakeholder Types
  • Techniques: Summarization, Clarification, and Silence
5. Solution Selling & Delivering Value for Clients
  • What Is Solution Selling?
  • The Solution Selling Framework: Key Steps
  • Translating Features Into Business Outcomes
  • Linking Solutions to KPIs and Customer Metrics
6. Value Quantification and ROI Storytelling
  • Why Buyers Demand a Business Case
  • Building a Credible ROI and Total-Cost-of-Ownership Model
  • Cost of Inaction and Value Drivers
  • Turning Numbers Into a Persuasive Value Narrative
7. Building Executive Presence & Effective Business Communication
  • Elements of Executive Presence
  • Foundations of Structured Thinking
  • Clear and Persuasive Business Communication
  • Storytelling and Data in Action
8. Strategic Account Management & Relationship Building
  • The Four Relationship Levels
  • The Role of Account Planning
  • Relationship Mapping
  • Long-Term Value Creation
9. Building and Managing the B2B Sales Pipeline
  • Prospecting and Lead Qualification Frameworks (BANT, MEDDIC)
  • Designing a Stage-Gated Sales Pipeline
  • Pipeline Health, Coverage, and Velocity Metrics
  • Accurate Forecasting and Deal Inspection
10. Crafting Proposals, Negotiating, and Closing Deals
  • The Role of Proposals in B2B Sales
  • Proposal Structure: Essential Components
  • Core Negotiation Principles
  • Closing Techniques and Steps to Deal Closure
11. Advanced Negotiation and Objection Mastery
  • Interest-Based Negotiation and the BATNA Mindset
  • Value Trading and Protecting Margin Under Pressure
  • Navigating Procurement and Competitive Bake-Offs
  • A Playbook for Anticipating and Reframing Objections
12. Case Studies in B2B Sales Excellence
  • Case Study 1: Manufacturing and Solution Selling
  • Case Study 2: Technology and Value-Based Selling
  • Case Study 3: Financial Services and Business Acumen
  • Case Study 4: Healthcare, Discovery, and Customization
13. The Sales Technology Stack: CRM, Enablement, and Analytics
  • The Modern Sales Tech Stack at a Glance
  • CRM as the System of Record and Single Source of Truth
  • Sales Engagement and Enablement Platforms
  • Conversation Intelligence and Revenue Analytics
14. Digital Selling, Social Selling, and AI in B2B Sales
  • The Shift to Hybrid and Digital-First Buying
  • Social Selling and Building a Personal Brand
  • Generative AI for Research, Outreach, and Coaching
  • Sales Automation and Intent Data
15. Sales Performance Standards and Professional Discipline
  • The Assessment Framework: Setting the Bar for Excellence
  • Mastering Each Assessment Area
  • Daily Sales Discipline: Habits of High Performers
  • The Ten Golden Rules of B2B Sales
16. Capstone: Building Your B2B Sales Excellence Playbook
  • Integrating the Framework: From Mindset to Mastery
  • Constructing a Personal Account and Territory Plan
  • A 30-60-90 Day Execution Roadmap
  • Measuring Your Own Growth and Continuous Improvement

Complete the course assessments to earn the B2BSE credential

Frequently Asked Questions

What makes this different from a general sales skills course?

The whole design assumes a committee buys, not a person. Stakeholder mapping, question layering, relationship levels and account planning all exist to handle several decision makers with different priorities. Value is treated quantitatively, with an ROI and total ownership model rather than a benefits list, and the pipeline content assumes stage gates and deal inspection rather than simple activity counts. Later modules add advanced negotiation, the sales technology stack and digital selling with AI.

How much attention does executive communication get?

A full module. It breaks executive presence into its elements, teaches structured thinking so that a recommendation leads and detail follows, and shows how to combine storytelling with data when the audience is a CFO or a board member. Sellers practice building the narrative that follows the value quantification work in the previous module, so the two are used together.

Does the program teach account planning for existing clients?

Yes. Module eight is devoted to strategic account management: the four relationship levels, the purpose of an account plan, relationship mapping across the client organization, and long-term value creation. Account managers leave with a plan structure they can apply to their largest accounts, and sales leaders gain a consistent format for reviewing those plans across the team.

Which pipeline and forecasting methods are included?

Module nine covers qualification frameworks, naming BANT and MEDDIC, then the design of a stage-gated pipeline with clear exit criteria for each stage. It introduces pipeline health, coverage and velocity as the metrics to watch and finishes with forecasting discipline and deal inspection, so that managers and sellers review the same deals with the same questions.

Can a dispersed sales team take it at the same time?

That is the normal pattern. The content is 30 hours of self-paced online learning on the Blue Ocean learning platform, available on web and mobile, so sellers in different offices or countries move through the same modules on their own schedules. Sales leadership follows enrollment, progress and completion for everyone on the administrator dashboard.

What happens if we want to test it on a small group first?

Ask for a pilot cohort. One regional team or one account pod takes the program, applies the stakeholder mapping and value narrative to live opportunities, and the organization reviews both the completion data and the quality of what was produced. A corporate license then extends it to the wider sales organization on the same platform.

How do I register for this course?

Use the Register Now button on this page. It opens Mastering B2B Sales Excellence on the Blue Ocean Academy website, where you can enroll and start learning at your own pace.

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Your MBE credential is issued digitally and can be verified by employers. It carries the Mastering Business Excellence name, so you can add it to your professional profile as soon as you complete the course.

  • Digital Certificate
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