Mastering Business Excellence · Sales & Marketing

Mastering B2B Sales Excellence

Mastering B2B Sales Excellence builds consultative sellers who map buying committees, quantify value, brief executives and run a disciplined pipeline.

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Mastering B2B Sales Excellence course
  • Course codeB2BSE
  • LevelProfessional
  • Learning time30 hours
  • Modules16 modules
  • FormatSelf-paced online
  • CredentialMBE credential

About this course

Why it matters

Deals in the B2B market are decided by committees, and a seller who only knows one contact and one product sheet is at a disadvantage from the first meeting. Commercial leaders feel this as long cycles, discounting at the end and proposals that read like brochures.

The remedy is a consultative capability across the team: discovery that uncovers business priorities, stakeholder maps that show who decides, solutions expressed as outcomes and KPIs, a credible business case, and the presence to put all of it in front of an executive.

How it runs for your organization

Teams take it as 30 hours of self-paced online learning on the Blue Ocean learning platform, available on web and in the mobile app, which lets account teams progress together without travel. Enrollment, progress and completion for the cohort appear on the administrator dashboard.

Each module pairs a framework with a working artifact: a stakeholder map for a live account, a value narrative for a current proposal, a stage-gated pipeline definition for the team. On completion of the modules and assessments, participants receive a digital and verifiable MBE credential.

What you will learn

  • Explain what sets B2B buying apart and how buying committees reach decisions
  • Lead a discovery conversation that maps client objectives to business priorities
  • Apply layered questioning, summarizing and silence to draw out stakeholder interests
  • Map stakeholders by type and influence across a complex decision-making unit
  • Translate product features into business outcomes linked to the client's KPIs
  • Build an ROI and total cost of ownership model and tell its story persuasively
  • Present with executive presence using structured thinking, data and narrative
  • Plan key accounts, run a stage-gated pipeline and negotiate on interests with a clear BATNA

Skills you will build

  • Consultative discovery
  • Stakeholder mapping
  • Layered questioning
  • Solution framing
  • ROI modeling
  • Executive communication
  • Account planning
  • Pipeline inspection

Who this course is for

Organizations selling considered, multi-stakeholder solutions will see the clearest gain in capability. Enroll B2B sales professionals who carry complex opportunities, account managers responsible for growing named accounts, and business development executives opening new segments. Sales leaders benefit from the pipeline, forecasting and deal inspection content, which gives them a shared language for reviews.

Consultants and channel or partner managers who guide clients or partners through a buying decision apply the same discovery and value quantification methods. Running a whole account team together, sellers alongside their manager and a pre-sales colleague, pays off because stakeholder maps and value narratives are built jointly in practice.

Course outline

Across sixteen modules the program moves from market context to a personal execution plan. Modules one and two cover the B2B landscape and the strategic selling mindset. Modules three and four build the conversational core: discovery, listening and stakeholder mapping. Modules five and six turn to the offer, solution selling and then value quantification with an ROI narrative.

Module seven develops executive presence, eight covers account planning, nine the stage-gated pipeline, and ten and eleven handle proposals, closing and advanced negotiation with a BATNA mindset. Modules twelve to fifteen add case studies, the sales technology stack, digital and social selling with AI, and performance standards, before the capstone playbook.

16 modules · 64 topics

Module 1The B2B Sales Landscape: Markets, Buyers, and the Modern Revenue Function
  • What Makes B2B Selling Distinct
  • The Modern B2B Buying Journey and the Rise of the Buying Committee
  • Anatomy of a Revenue Organisation: SDRs, AEs, and Customer Success
  • The Economic Impact of Sales Excellence
Module 2Adopting the B2B Sales Mindset & Navigating Market Dynamics
  • The Evolution of B2B Sales: From Transactional to Strategic
  • Characteristics of Transactional, Consultative, and Strategic Selling
  • Understanding Complex Buying Processes and Decision-Making Units
  • B2C vs B2B Sales: Key Differences
Module 3Mastering Consultative Selling & Discovery Conversations
  • What Is Consultative Selling?
  • Steps in the Consultative Selling Framework
  • The Discovery Conversation and High-Impact Questions
  • Mapping Business Priorities to Client Objectives
Module 4Advanced Listening Skills & Stakeholder Understanding
  • Types of Listening in B2B Sales
  • Question Layering for Deeper Insight
  • Stakeholder Mapping and Stakeholder Types
  • Techniques: Summarization, Clarification, and Silence
Module 5Solution Selling & Delivering Value for Clients
  • What Is Solution Selling?
  • The Solution Selling Framework: Key Steps
  • Translating Features Into Business Outcomes
  • Linking Solutions to KPIs and Customer Metrics
Module 6Value Quantification and ROI Storytelling
  • Why Buyers Demand a Business Case
  • Building a Credible ROI and Total-Cost-of-Ownership Model
  • Cost of Inaction and Value Drivers
  • Turning Numbers Into a Persuasive Value Narrative
Module 7Building Executive Presence & Effective Business Communication
  • Elements of Executive Presence
  • Foundations of Structured Thinking
  • Clear and Persuasive Business Communication
  • Storytelling and Data in Action
Module 8Strategic Account Management & Relationship Building
  • The Four Relationship Levels
  • The Role of Account Planning
  • Relationship Mapping
  • Long-Term Value Creation
Module 9Building and Managing the B2B Sales Pipeline
  • Prospecting and Lead Qualification Frameworks (BANT, MEDDIC)
  • Designing a Stage-Gated Sales Pipeline
  • Pipeline Health, Coverage, and Velocity Metrics
  • Accurate Forecasting and Deal Inspection
Module 10Crafting Proposals, Negotiating, and Closing Deals
  • The Role of Proposals in B2B Sales
  • Proposal Structure: Essential Components
  • Core Negotiation Principles
  • Closing Techniques and Steps to Deal Closure
Module 11Advanced Negotiation and Objection Mastery
  • Interest-Based Negotiation and the BATNA Mindset
  • Value Trading and Protecting Margin Under Pressure
  • Navigating Procurement and Competitive Bake-Offs
  • A Playbook for Anticipating and Reframing Objections
Module 12Case Studies in B2B Sales Excellence
  • Case Study 1: Manufacturing and Solution Selling
  • Case Study 2: Technology and Value-Based Selling
  • Case Study 3: Financial Services and Business Acumen
  • Case Study 4: Healthcare, Discovery, and Customization
Module 13The Sales Technology Stack: CRM, Enablement, and Analytics
  • The Modern Sales Tech Stack at a Glance
  • CRM as the System of Record and Single Source of Truth
  • Sales Engagement and Enablement Platforms
  • Conversation Intelligence and Revenue Analytics
Module 14Digital Selling, Social Selling, and AI in B2B Sales
  • The Shift to Hybrid and Digital-First Buying
  • Social Selling and Building a Personal Brand
  • Generative AI for Research, Outreach, and Coaching
  • Sales Automation and Intent Data
Module 15Sales Performance Standards and Professional Discipline
  • The Assessment Framework: Setting the Bar for Excellence
  • Mastering Each Assessment Area
  • Daily Sales Discipline: Habits of High Performers
  • The Ten Golden Rules of B2B Sales
Module 16Capstone: Building Your B2B Sales Excellence Playbook
  • Integrating the Framework: From Mindset to Mastery
  • Constructing a Personal Account and Territory Plan
  • A 30-60-90 Day Execution Roadmap
  • Measuring Your Own Growth and Continuous Improvement

Frequently asked questions

What makes this different from a general sales skills course?

The whole design assumes a committee buys, not a person. Stakeholder mapping, question layering, relationship levels and account planning all exist to handle several decision makers with different priorities. Value is treated quantitatively, with an ROI and total ownership model rather than a benefits list, and the pipeline content assumes stage gates and deal inspection rather than simple activity counts. Later modules add advanced negotiation, the sales technology stack and digital selling with AI.

How much attention does executive communication get?

A full module. It breaks executive presence into its elements, teaches structured thinking so that a recommendation leads and detail follows, and shows how to combine storytelling with data when the audience is a CFO or a board member. Sellers practice building the narrative that follows the value quantification work in the previous module, so the two are used together.

Does the program teach account planning for existing clients?

Yes. Module eight is devoted to strategic account management: the four relationship levels, the purpose of an account plan, relationship mapping across the client organization, and long-term value creation. Account managers leave with a plan structure they can apply to their largest accounts, and sales leaders gain a consistent format for reviewing those plans across the team.

Which pipeline and forecasting methods are included?

Module nine covers qualification frameworks, naming BANT and MEDDIC, then the design of a stage-gated pipeline with clear exit criteria for each stage. It introduces pipeline health, coverage and velocity as the metrics to watch and finishes with forecasting discipline and deal inspection, so that managers and sellers review the same deals with the same questions.

Can a dispersed sales team take it at the same time?

That is the normal pattern. The content is 30 hours of self-paced online learning on the Blue Ocean learning platform, available on web and mobile, so sellers in different offices or countries move through the same modules on their own schedules. Sales leadership follows enrollment, progress and completion for everyone on the administrator dashboard.

What happens if we want to test it on a small group first?

Ask for a pilot cohort. One regional team or one account pod takes the program, applies the stakeholder mapping and value narrative to live opportunities, and the organization reviews both the completion data and the quality of what was produced. A corporate license then extends it to the wider sales organization on the same platform.

How do individual learners register for this course?

Use the Register Now button on this page. It opens Mastering B2B Sales Excellence on the Blue Ocean Academy website, where individual learners can enroll directly.

How does a corporate license for this course work?

Your organization licenses seats for a cohort or a whole team. Participants study the self-paced modules on the Blue Ocean learning platform, on web or mobile, and your administrator follows enrollment, progress and completion on a dashboard.

Can we start with a pilot cohort before a wider rollout?

Yes. A pilot cohort in one department is a practical first step. Use the corporate license form, and a program advisor will map the relevant courses and license options to your teams.

Ready to get started?

License Mastering B2B Sales Excellence for your account teams, or run a pilot cohort with one region before rolling it out.

Register Now opens this course on the Blue Ocean Academy website in a new tab.

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