Past Event · Webinar · Online Live Stream Supply Chain Planning Mistakes That Increase Cost and Reduce Customer Service
In 90 minutes, we walk through the planning mistakes that quietly drive up cost and hurt service levels: forecast bias, poor safety-stock decisions, silo-based planning, and reactive firefighting. You'll leave with the KPIs to track, root-cause tools to diagnose problems, and a practical action plan to fix them.
Date: 21 September 2026Time: 7:00 PM (Dubai Time)Language: EnglishFormat: Online Live Stream
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About This Session
Anyone accountable for cost or service targets Built for people who plan the numbers, not just report on them after the fact.
Session Outline
From the Mistakes to the Fix 6 connected stops — from spotting what's driving up cost, to the tools and action plan to fix it.
Phase 01 — Identify the Problem Where Cost and Service Actually Break Down The most common planning mistakes that drive unnecessary cost and service failures The cost–service trade-off: balancing inventory investment with service requirements Phase 02 — Fix the Core Planning Drivers Forecasting, Inventory, and Lead Time Improving demand forecasting: bias, poor assumptions, weak sales collaboration Optimizing inventory levels: reducing excess stock without causing stockouts Strengthening safety-stock and reorder-point decisions Managing lead-time uncertainty across purchasing, production, and delivery Phase 03 — Break the Silos Connecting the Planning Chain Avoiding silo-based planning across demand, procurement, production, inventory, logistics, and finance Planning around capacity constraints, bottlenecks, and supplier or transport limitations Phase 04 — Stop Reacting, Start Preventing Reducing Firefighting Reducing firefighting and expediting by fixing root causes, not symptoms Improving supplier and procurement planning to cut emergency purchases and premium freight Phase 05 — Measure and Diagnose KPIs and Root-Cause Tools The right supply chain KPIs: forecast accuracy, inventory turnover, fill rate, OTIF, stockout rate, expedite costs Practical root-cause tools: 5 Whys, Pareto analysis, Fishbone analysis Phase 06 — Apply and Act From Case Study to Action Plan Real-world case studies and exercises showing how planning errors raise cost and hurt service Building a practical improvement action plan for sustainable results Who This Is For
Anyone accountable for cost or service targets — Built for people who plan the numbers, not just report on them after the fact. Built for people who plan the numbers, not just report on them after the fact.
Supply Chain & Demand Planning Professionals
Inventory & Procurement Managers
Operations & Logistics Leaders
S&OP and Finance teams working on cost–service trade-offs
Anyone tired of firefighting instead of planning
